Netloan PC Bookings - Features

Web Based / Online

Features
Benefits

  • A web based system for online PC bookings
  • All users access the system from the same easy to use web interface
  • No need for staff to be logged in to a PC for the system to run, meaning there is no break in the service while shifts are changing
  • Changes to the system are updated instantly
  • Can be accessed by users from home, work or during an existing PC session
  • Reduces the time and effort involved with deploying and upgrading Netloan
  • Changes to the system can be made from anywhere, which is especially useful if you are on the move

Easy to use / User friendly

Features
Benefits

  • Simple and intuitive to use
  • Clear booking grid enables bookings to be made in as little as two mouse clicks without the need to change screens
  • Ability to book specific PCs
  • Find free slots feature to highlight the next free PC
  • All users, regardless of their technical capability, will find the Netloan intuitive and easy to use with little or no training
  • The clear booking 'outlook' style grid eliminates double bookings
  • Empowers patrons to plan their time and manage their account
  • Ensures fair access to public access PCs
  • Staff time spent monitoring public access PC's is minimised


Session control

Features
Benefits

  • The individual PC sessions are physically controlled by Netloan
  • Messages are displayed to the user to warn them when their session is about to end and at the end of the session they are physically logged off
  • Automatically controls sessions, reducing conflict between patrons and staff
  • Ensures fair and equal access to your PCs


User groups and unit groups

Features
Benefits

  • Netloan is operated using 3 user levels (Administrator, Staff and User), all 3 user types are presented with the same interface only they are granted different permissions
  • Ability to assign users to different groups according to their LMS details e.g. Adult, Teenage and Child etc
  • Each group can have individual permissions assigned to them
  • Can divide PCs into groups for example email only PCs
  • Maintain security levels in the system set-up
  • Ensure that appropriate access is given to users
  • The physical placement of PC's can be organised specifically to your requirements
  • Enhances the customer experience and library environment


Comprehensive print management solution

Features
Benefits

  • Ability to print preview
  • Print jobs can be re-sent to any printer
  • Print release functionality for print jobs
  • The print server is held centrally, freeing up a PC for public use
  • Reduction in paper waste which results in cost savings
  • Easy to manage printing when printer problems occur
  • Easy to manage charging for print jobs


Group bookings

Features
Benefits

  • Enables multiple PCs to be booked out at the same time
  • Facilitates easy management of adult learning classes and other group activities
  • Increases flexibility of how you manage and use PCs


Manage faulty PCs

Features
Benefits

  • PCs can be set to 'broken' with a fault status
  • Reports can be compiled to provide information about PC faults
  • Enables staff to report faulty PCs as soon as they have been identified
  • Allows a record of faulty PCs to be kept up to date


Remotely shut down PCs

Features
Benefits

  • PCs can all be switched off at once
  • Works on an intelligent basis - if users are still logged into the computers they stay logged on and the computer is shutdown afterward, a shutdown command is not sent to the whole subnet
  • Reduces time spent logging off each PC
  • Increases efficiency in staff time


Messages/notifications

Features
Benefits

  • Ability to send messages to PCs in use, individually or en masse e.g, send a message to a PC to warn the user that their session is about to end
  • Log off users remotely from the web interface
  • Easy to communicate with citizens
  • Eliminates confrontation
  • Useful for reminding the public of rules and regulations


Reports/statistics

Features
Benefits

  • Netloan has over 25 reports that allow you to analyse your PC usage
  • Application usage reports available
  • Choice of format outputs - pdf, html, Excel
  • Assists with budgetary planning reports
  • Simple to run and produce relevant statistics


Connectors

Features
Benefits

  • Netloan can link to your LMS or external database via a connector
  • Netloan has a proven real time (live) user import architecture
  • Import rules can be configured to add the users into the right user groups
  • Over 30 connectors to various 3rd party databases across the world
  • No need to create a separate database
  • Reduces duplicate administration of data


Kiosk Integration

Features
Benefits

  • When integrated with our kiosks, bookings can be made via the self-service terminal
  • A receipt can be printed for reference
  • Reduces queues at the desk and/or PCs with people using the kiosks to make bookings
  • Receipts act as a reminder of each booking


Acceptable usage policy

Features
Benefits

  • Customisable policy
  • The public have to accept this in order to login to Netloan
  • Ensures that the public are presented with and accept any regulations, laws and procedures
  • The facility to state the library's responsibility


Customisation

Features
Benefits

  • Netloan allows for a very customisable setup
  • Add your library logo and branding
  • Customise and add specific messages
  • Ensures that the system integrates seamlessly into your library environment
  • Allows netloan to be used as a promotional tool for your library